Privacy Policy – No Strings Dress Hire
No Strings Dress Hire is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, store, disclose and manage your personal information.
1. What We Collect
We may collect personal information including (but not limited to):
- Your name
- Contact details (email address, phone number, shipping address)
- Event information (date, location)
- Payment details (processed securely via third-party providers)
- Photos or testimonials you voluntarily submit or tag us in on social media
2. How We Collect It
We collect information when you:
- Make a booking through our website, social media or in-store
- Enquire about a product or service
- Sign up to our mailing list
- Contact us directly
- Tag or send us photos for social sharing or illustrations
3. Why We Collect It
We collect and use your personal information to:
- Process and manage dress hire bookings
- Communicate with you about orders or enquiries
- Deliver and track your hire items
- Provide styling or customer support
- Improve our products and services
- Share customer content on our social media (with permission)
- Send you marketing emails if you have opted in
4. Storage & Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Your information is stored securely using encrypted and password-protected platforms.
5. Disclosure of Personal Information
We will never sell or trade your personal information. We may share it with:
- Trusted third parties such as payment processors, couriers or IT service providers
- Government authorities or law enforcement if legally required
6. Photos, Tags & Social Media
By tagging us in photos or sending us content, you give No Strings Dress Hire permission to share those images across our platforms (social media, website, email marketing). You can request removal at any time.
7. Access, Updates & Complaints
You may access or request correction of your personal information by contacting us. If you have concerns about how we’ve handled your data, please get in touch and we’ll do our best to resolve the issue.
📧 nostringsdresshire@gmail.com
If you're not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
8. Contact Details
No Strings Dress Hire
📍 Shop 8/269–275 High Street, Golden Square VIC 3555
📧 nostringsdresshire@gmail.com
Last updated: 29/06/2025